Payment Policy for Crystal Elite

Effective Date: January 16, 2025

At Crystal Elite, we are committed to providing a secure and seamless payment process for all our customers. This Payment Policy outlines the accepted payment methods, billing terms, and related conditions to ensure a smooth transaction experience when shopping at crystalelitee.com.

1. Accepted Payment Methods

We accept the following payment options:

  • Credit/Debit Cards: Visa, MasterCard, American Express, and Discover.
  • PayPal: A secure and user-friendly option for online payments.
  • Other Payment Methods: Any additional payment options will be clearly displayed during checkout.

2. Payment Security

Your payment information is handled with the highest level of security:

  • All transactions are encrypted using SSL (Secure Sockets Layer) technology to protect sensitive data.
  • Payments are processed securely through trusted third-party providers, ensuring your payment details are not stored on our servers.

3. Payment Authorization

  • When placing an order, a temporary authorization may be applied to your payment method to verify the availability of funds.
  • Your account will be charged only after your order has been confirmed and processed for shipping.

4. Billing Information

To ensure successful payment processing, you must provide accurate and complete billing information:

  • The billing address must match the address associated with your payment method.
  • Orders with incorrect or incomplete billing details may be delayed or canceled.

5. Payment Issues

If your payment is declined:

  • Verify that your payment details are entered correctly.
  • Ensure that your card has sufficient funds or contact your bank for authorization.
  • Contact us at info@crystalelitee.com or (573) 360-0114 for assistance.

6. Refunds

Refunds for eligible returns or canceled orders will be issued to the original payment method used during purchase:

  • Refunds typically take 7-10 business days to reflect in your account, depending on your payment provider.
  • For detailed information on returns and refunds, please refer to our Refund and Returns Policy.

7. Taxes and Additional Fees

  • Applicable sales taxes are calculated at checkout based on your shipping address.
  • Customers are responsible for any additional fees imposed by their bank or payment provider (e.g., international transaction fees).

8. Installments or Financing

At this time, Crystal Elite does not offer payment plans or financing options. We are exploring ways to introduce these features in the future to enhance your shopping experience.

9. Fraud Prevention

To protect against fraudulent transactions, Crystal Elite may perform additional verification steps for certain orders:

  • Orders flagged for suspected fraud may be delayed or canceled.
  • We reserve the right to refuse transactions that appear unauthorized or high-risk.

10. Changes to Payment Policy

We reserve the right to update or modify this Payment Policy at any time. Changes will be posted on this page with an updated effective date. Your continued use of our website signifies your acceptance of the revised terms.

11. Contact Us

If you have any questions or concerns regarding this Payment Policy, please contact us:

At Crystal Elite, we are committed to making your shopping experience secure, reliable, and hassle-free. Thank you for choosing us as your trusted provider of luxury timepieces!