Privacy Policy for Crystal Elite

Effective Date: January 16, 2025

At Crystal Elite, accessible at crystalelitee.com, your privacy is our priority. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website or make a purchase. By using our website, you agree to the terms of this policy.

1. Information We Collect

We collect information to provide you with a seamless and secure shopping experience.

a. Personal Information

We collect personal information that you voluntarily provide when:

  • Placing an order
  • Creating an account
  • Subscribing to our newsletter
  • Contacting customer support

This information may include:

  • Full name
  • Email address
  • Phone number
  • Billing and shipping addresses
  • Payment information (secured and encrypted)

b. Non-Personal Information

Automatically collected data helps us optimize your experience. This may include:

  • IP address
  • Browser type and version
  • Device type and operating system
  • Pages visited and browsing behavior

2. How We Use Your Information

We use the information collected for the following purposes:

Order Fulfillment

  • To process payments and ship your order.
  • To provide updates on your order status.

Customer Support

  • To respond to your inquiries and provide personalized assistance.

Marketing

  • To send promotional offers, exclusive deals, and updates about new arrivals (only with your consent).

Site Improvement

  • To analyze website traffic and user behavior for a better shopping experience.

Security

  • To detect and prevent fraudulent or unauthorized activity.

3. How We Protect Your Information

At Crystal Elite, we take your privacy seriously and implement robust security measures:

  • Encryption: All payment transactions are encrypted using SSL (Secure Sockets Layer) technology.
  • Restricted Access: Only authorized personnel have access to your personal data.
  • Regular Audits: We periodically review our systems to ensure they meet the highest security standards.

4. Sharing Your Information

We do not sell, rent, or share your personal information, except:

  • With Service Providers: For payment processing, order fulfillment, and email communication.
  • To Comply with Legal Obligations: When required by law or to protect our rights.

5. Cookies and Tracking Technologies

Our website uses cookies to enhance functionality and improve your experience.

Types of Cookies We Use:

  • Essential Cookies: Required for basic website operations.
  • Performance Cookies: Analyze user behavior to improve site performance.
  • Marketing Cookies: Deliver personalized advertisements based on your preferences.

You can manage or disable cookies through your browser settings. However, some features of the site may not function properly without them.

6. Your Rights

You have the right to:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Update or correct inaccurate data.
  • Deletion: Request the deletion of your data, subject to legal obligations.
  • Marketing Preferences: Opt-out of promotional emails by clicking the “unsubscribe” link in any email.

To exercise these rights, contact us at info@crystalelitee.com.

7. Third-Party Links

Our website may contain links to third-party websites. Crystal Elite is not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any information.

8. Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected data from a minor, please contact us immediately, and we will remove it.

9. Changes to This Privacy Policy

Crystal Elite reserves the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions or concerns about our Privacy Policy or your personal data, please contact us:

At Crystal Elite, we are dedicated to protecting your privacy while delivering a secure and enjoyable shopping experience. Thank you for trusting us with your information as you explore our luxury watch collection.